LINKERS LTD (“we”, “our”, or “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, create an account, make a purchase, or otherwise interact with us.
By using our website, you agree to the collection and use of your information in accordance with this Privacy Policy.
1. Who We Are
LINKERS LTD is a UK-based wholesale supplier of household products serving retailers, distributors, businesses, and trade customers.
If you have any questions regarding this Privacy Policy or how we process your personal information, please contact us using the details provided at the end of this policy.
2. Information We Collect
We may collect and process the following categories of personal information:
Personal Information
- Full name
- Company name
- Billing address
- Delivery address
- Email address
- Telephone number
- VAT number (where applicable)
Order Information
- Products purchased
- Order history
- Payment status
- Delivery preferences
- Customer enquiries
Technical Information
When you visit our website, we may automatically collect:
- IP address
- Browser type and version
- Device information
- Operating system
- Pages viewed
- Date and time of your visit
- Website usage statistics
3. How We Use Your Information
We use your personal information to:
- Process and fulfil your orders.
- Deliver products to your chosen address.
- Manage customer accounts.
- Respond to enquiries and support requests.
- Process payments.
- Send order confirmations and delivery updates.
- Improve our products, services, and website.
- Prevent fraud and protect our business.
- Comply with legal and regulatory obligations.
Where you have given your consent, we may also send promotional emails or newsletters. You may unsubscribe at any time.
4. Legal Basis for Processing
We process your personal information where it is necessary to:
- Perform our contract with you.
- Comply with legal obligations.
- Protect our legitimate business interests.
- Respond to your requests.
- Obtain your consent where required by law.
5. Payment Information
Payments are processed securely through approved payment providers.
LINKERS LTD does not store or have access to your complete payment card details.
6. Cookies
Our website uses cookies and similar technologies to improve your browsing experience.
Cookies may be used to:
- Remember your preferences.
- Keep you logged in.
- Analyse website traffic.
- Improve website performance.
- Measure marketing effectiveness.
You can control or disable cookies through your browser settings. Please note that disabling certain cookies may affect website functionality.
7. Sharing Your Information
We do not sell your personal information.
We may share your information with trusted third parties where necessary, including:
- Delivery and courier companies.
- Payment service providers.
- Website hosting providers.
- IT support providers.
- Professional advisers.
- Government or regulatory authorities where required by law.
All third parties are required to protect your personal information and use it only for the services they provide to us.
8. Data Security
We take appropriate technical and organisational measures to protect your personal information against:
- Unauthorised access
- Accidental loss
- Alteration
- Disclosure
- Misuse
- Destruction
While we strive to protect your information, no method of transmission over the internet is completely secure.
9. Data Retention
We retain personal information only for as long as necessary to:
- Fulfil customer orders.
- Provide customer support.
- Meet accounting requirements.
- Comply with tax and legal obligations.
- Resolve disputes.
- Enforce our agreements.
When information is no longer required, it will be securely deleted or anonymised.
10. Your Rights
Subject to applicable law, you may have the right to:
- Request access to your personal information.
- Request correction of inaccurate information.
- Request deletion of your information.
- Request restriction of processing.
- Object to certain processing activities.
- Request transfer of your data where applicable.
- Withdraw consent where processing is based on consent.
To exercise any of these rights, please contact us using the details below.
11. International Data Transfers
Where your personal information is transferred outside the United Kingdom, we will ensure that appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.
12. Third-Party Websites
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal information.
13. Children’s Privacy
Our website and services are intended for business customers and individuals aged 18 years or older.
We do not knowingly collect personal information from children.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, legal requirements, or services.
Any updates will be published on this page with a revised Effective Date.
15. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:
LINKERS LTD
Flat 2, Imran Court
Elston Road
Aldershot
Hampshire
GU12 4EH
United Kingdom
Email: info@linkersuk.com
Phone: +44 7757 186629
We will respond to privacy-related enquiries as promptly as reasonably possible.
If you believe your personal information has not been handled in accordance with applicable data protection laws, you may also have the right to lodge a complaint with the relevant data protection authority in the United Kingdom.
