Last updated: 1 October 2026
Linkers Ltd ("we", "us", "our") respects your privacy. This policy explains what personal information we collect when you visit our website, request a quote or use our services, how we use it and the rights you have under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who we are
Linkers Ltd (company number 13270921), Flat 2 Imran Court, Elston Road, Aldershot, Hampshire, GU12 4EH, is the data controller for the personal information described in this policy.
2. Information we collect
- Contact details you give us: your name, phone number, email address and postcode.
- Job details: the address where work is to be carried out, a description of the work, and any photos or measurements you send us.
- Records of our communications with you, including calls, emails and messages.
- Quote, invoice and payment records (we do not store card details on this website).
- Technical information when you visit the website, such as your IP address, browser type and pages visited, collected through cookies (see our Cookie Policy).
3. How we use your information
- To respond to your enquiry and arrange a site visit.
- To prepare and send your quote, and to carry out and manage the work you ask us to do.
- To send invoices, take payment and keep financial records.
- To contact you about your job, including changes to dates or any issues found.
- To deal with questions, complaints or remedial work after the job is complete.
- To keep our website secure and working properly.
We will not use your details for marketing unless you have agreed to it, and we never sell your personal information.
4. Our lawful basis
- Contract: to provide a quote and carry out work you have asked for.
- Legal obligation: to keep financial and tax records.
- Legitimate interests: to reply to general enquiries, keep our business records and protect our website, in ways you would reasonably expect.
- Consent: for any optional marketing or non-essential cookies. You can withdraw consent at any time.
5. Who we share it with
We only share your information where needed to provide our services, for example with our website hosting provider, email provider, accountant, insurer, or a trusted tradesperson working on your job under our supervision. We may also share information where required by law. Anyone we share information with is required to keep it secure.
6. How long we keep it
Enquiries that do not lead to work are kept for up to 12 months and then deleted. Records relating to completed work, quotes and invoices are kept for up to 6 years to meet our legal and tax obligations and to deal with any questions about the work.
7. Keeping your information secure
We use appropriate technical and organisational measures to protect your personal information, including a secure (HTTPS) website, restricted access to enquiry records and password-protected accounts.
8. Your rights
- Access the personal information we hold about you.
- Ask us to correct information that is wrong or incomplete.
- Ask us to delete your information, where we are not required to keep it.
- Object to, or ask us to restrict, how we use your information.
- Ask for your information in a portable format.
- Withdraw consent where we rely on it.
To make a request, contact us using the details below. We will reply within one month. If you are unhappy with how we have handled your information, you can complain to the Information Commissioner's Office (ICO) at ico.org.uk or on 0303 123 1113.
9. Changes to this policy
We may update this policy from time to time. The latest version will always be on this page.
Contact us
If you have any questions about this policy, please contact us:
- Company: Linkers Ltd (company number 13270921)
- Address: Flat 2 Imran Court, Elston Road, Aldershot, Hampshire, GU12 4EH
- Phone: +44 7757 186629
- Email: info@linkersuk.com
- Office hours: Monday to Friday, 9am to 5pm
